IT Process and Service Audit
IT exists to enable the organisation to achieve its goals. IT services need to deliver upon the needs of its customers and do it in an efficient and comprehensive manner. We audit the IT service portfolio of our clients, survey the needs of the organisation and recommend actions to streamline the IT service delivery.
In our work, we start the engagement with the client’s executive team to determine the priorities of the organisation, strategic direction and challenges faced. We solicit feedback from all layers of management and line members of the organisation as appropriate. We bring to the table a wealth of experience from both the business and non-profit sector.
IT Service Management
Businesses need trusted and competent IT service providers in order to succeed. Every business day, company staff need to get IT support, business applications need to be maintained, security needs to be ensured. We can answer those needs. We build dedicated IT teams to deliver IT services exactly to client specifications.
IT Project Management
Companies and non-profit organisations alike need to move forward and modernise to answer everyday challenges of the modern world. New projects need to be delivered to get the organisation to its intended destination. Whether it is implementing a cutting-edge technology, or a process improvement project, we are there to manage it efficiently and transparently.
Now more than ever it is critical that you are able to reach out through your virtual shop front to you’re service users, current and potential, the general public to promote your mission and to funder’s and commissioners.
We can get you up and running really quickly, or refresh what you already have, and it won’t cost you the Earth.
Our costs for a 3 or 4 page website with free hosting for 6 months will cost less than you might think because we want you shout about what you do from the top of the virtual mountain top.
online delivery platforms
It can be really daunting looking at developments like mobile apps, e-learning, forum’s and online chat.
Even progressing to using video conferencing like zoom to deliver training sessions or one to one group support requires planning. And whilst we’ve faced numerous challenges throughout the recent pandemic , you may want to continue using a blended delivery approach for your services.
We can help by providing thoughtful advice and technical help to get you set up without the overheads of other providers.