I’m an experienced Learning and Development Manager and qualified Leadership and Management coach. My Masters degree focussed on Developing Inspirational Leadership and Cultures through employee resiliency and I’m excited to now embark on a new journey as a self-employed learning consultant and coach.
I draw on my experience and degree research to inform my approach to leadership and resiliency in social mission organisations and will offer expertise in employee development, organisational learning cultures and transformational coaching with NLP.
My most recent role invited change at a strategic level and exposure to the challenges of the non profit sector whilst ensuring the most vulnerable service users received quality help and assistance.
I was responsible for staff development, the health and well being strategy, group work and training with an eye on management support and coaching.
With over 12 years experience in the UK Motor Insurance and legal Industry, I have managed teams of claims adjustors, managers and trainers with a variety of experience and skills. My passion has always been for development and learning which integrates coaching methodology and NLP techniques.
Specialties: Personal injury Training and coaching; negotiation; recruitment and selection; legal costs systems; training needs analysis; TAP qualified; coaching leadership; NLP Practitioner; PGC in Coaching to inspire Leadership and Management; MA in resilience and leadership ;blended learning; accelerated learning techniques; mentoring; performance management; trainer development; learning methodologies.